Q: Do I need to contact you for an RMA number before I send in my item?
A: No, we do not issue RMA numbers at this time. Please send your item back to us by following the instructions above.
Q: I received a gift and need to return it. What do I need to do?
A: Send back your unused gift items by following the return instructions above. Once we receive and approve the return you’ll receive a store credit in the form of a gift certificate for the current selling price of the items.
Q: Can I return a gift certificate that I purchased?
A: Gift certificates are final sale and cannot be returned or refunded.
Q: I used a promo code to purchase the items I’m returning. How will this affect my refund?
A: You can still return items purchased with a promo code. Your refund amount will reflect the amount you actually paid and you will not be issued a new promo code.
As a safeguard against potential abuse, Orbital Tactical reserves the right to deny anyone who has made what we determine to be excessive, unreasonable, or fraudulent return requests.